Privacy Policy

  1. At http://kratom-wholesale-supplier.kratom-planet.com, also known as ‘the Company’ or ‘we’, your privacy and data protection are of utmost importance. Our Privacy Policy details our commitment to handling personal data responsibly in line with various privacy laws such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.

  2. This Privacy Policy is designed to cover all aspects of personal data processing for users of our website, applications, services, and products. It’s important to be aware that this policy does not apply to external third-party platforms, websites, applications, services, or any other environments that may be linked from our platform; each of these entities has its own privacy policy.

  3. Our Privacy Policy is concerned with your interactions with us when:

    • You use our applications and services as a registered user.
    • You visit any of our websites that fall under this Privacy Statement.
    • You engage with communications from us, such as newsletters, emails, phone calls, or text messages/SMS.

  4. We collect diverse types of personal data to facilitate the provision of our services. This includes but is not limited to:

    • Account information for user authentication and account management.
    • Payment information to process transactions securely.
    • Financial information related to your payment methods and transaction history.
    • Purchase information to manage orders and deliver products or services effectively.
    • Mobile device identifiers to provide personalized experiences on our applications.
    • Location data where necessary for service provision or enhanced user experience.
    • Feedback you provide to help us improve our offerings.
    • Social media information when you choose to link your account with us and your social media profiles.
    • Product information to tailor services based on your preferences and interests.

  5. We gather this personal data through a variety of means, including direct user input, interactions with our services, and automated technologies such as cookies and tracking tools. Additionally, we may receive personal data from third-party sources, all subject to their respective privacy policies.

  6. Our website employs cookies to enhance user experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics types, each serving a distinct role in optimizing your interaction with our services. Users have the option to manage non-essential cookies through our dedicated Cookie Manager tool.

  7. We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed or when statutory retention periods expire, we take steps to delete or anonymize it in a secure manner.

  8. To safeguard your personal data, we implement robust organizational measures and security protocols. This includes using encrypted communication channels and ensuring that our third-party service providers adhere to high standards of data protection.

  9. We recognize the importance of protecting children’s privacy. Our services are not intended for, or directed to, individuals under the age of 18. We do not intentionally collect personal data from children under this age and encourage parents or guardians to monitor their children’s internet usage.

  10. As a data subject, you have several rights under various privacy laws, depending on your location. These may include the right to access, rectify, erase, restrict processing, obtain a copy of your data (data portability), object to certain types of processing, and non-discrimination for exercising your privacy rights. You also have the right to file an appeal or complaint regarding our handling of your personal data.

  11. Our Privacy Policy is subject to change. Any updates will be communicated through announcements on our website. We encourage you to review this policy periodically to stay informed about how we are committed to protecting your privacy and personal data.

  12. If you have any questions, wish to unsubscribe from our communications, or need to exercise your rights concerning your personal data, please reach out to our privacy team by emailing [email protected] or by sending a written request to the address provided on our website.